Shipping Info

DOMESTIC SHIPPING (Australia)

Little Miss Mouse Craft Supplies uses Australia Post for shipping of all orders.

Shipping costs are based on the weight of your order.

Postage costs are as follows:

Standard Postage

  • up to 300gms = $4.00 by priority mail (untracked, with a priority stamp)
  • 0.301kg - 0.4kg = $5.00 by priority mail (untracked, with a priority stamp)
  • 0.401kg - 0.6kg = $8.55 (parcel post, with tracking)
  • 0.601kg - 1.5kg = $11.55 (parcel post, with tracking)
  • 1.501kg - 5kg = $14.55 (parcel post, with tracking)

Express Postage

  • up to 500gms = $11.55
  • 0.501kg - 1.5kg = $14.55
  • 1.501kg - 3kg = $17.30

Unless stated otherwise, orders ship within 1-3 business days, depending on the volume of orders in line. If you need an order shipped sooner, please EMAIL me before placing an order to make sure we can accommodate your deadline.

Email: haylee.littlemissmouse@hotmail.com.

All packages are shipped first class mail with delivery confirmation. If you would like to upgrade to express, you may select that option at checkout, at an additional cost.

INTERNATIONAL SHIPPING

International shipping is calculated at checkout with rates based on the weight of your items. Once your order has been dispatched, transit time is approximately 15 business days, minimum. This can vary dependant on your Country of residence.

All international orders come with tracking number.

The shipping fees I charge exclude any import/export taxes you may accrue. All customs and import fees are the responsibility of the buyer, as requirements vary greatly, from Country to Country. Please consider this before placing your order.

Should there be postage overages charged to you, I will refund where applicable.

RETURNS

All sales are final, no exceptions. Please ensure you read listing descriptions prior to completing payment.

I do not accept returns on any of our items, unless damaged in transit. If there is a problem with your order, please contact me within 3 days of receiving item. I always endeavour to do my absolute best in accommodating customer needs and rectifying any issues.

As always, if you have any questions or concerns, please do not hesitate to contact me for further clarification.

Email: haylee.littlemissmouse@hotmail.com